Returns and Exchange Policy • Lucas Lepri Brazilian Jiu Jitsu | Lucas Lepri Brazilian Jiu Jitsu

Returns and Exchange Policy • Lucas Lepri Brazilian Jiu Jitsu

ALL RETURNS AND/OR EXCHANGES MUST BE UNUSED AND UNWORN. ANY MERCHANDISE WASHED OR USED IN ANY WAY WILL NOT BE RETURNED OR EXCHANGED.

ALL RETURNS AND/OR EXCHANGES WILL BE AT THE DISCRETION OF LUCAS LEPRI JIU JITSU ACADEMY. ANY ITEM(S) RETURNED THAT DOES NOT MEET THE AFOREMENTIONED CRITERIA, WILL NOT BE ELIGIBLE FOR RETURN AND/OR EXCHANGE.

Returns

RETURNS WILL ONLY BE ACCEPTED FOR ALL MERCHANDISE THAT IS UNWASHED AND UNWORN WITHIN 15 DAYS OF SHIP DATE FOR A REFUND TO YOUR ORIGINAL METHOD OF PAYMENT. PLEASE NOTE THAT ORIGINAL SHIPPING CHARGES ARE NON-REFUNDABLE. ITEMS MUST BE RETURNED IN THEIR ORIGINAL CONDITION (UNWORN, UNWASHED, UNALTERED) IN ORIGINAL PACKAGING.

TO INITIATE A RETURN, EMAIL [email protected] WITH RETURN AND YOUR ORDER# IN THE SUBJECT LINE, AND EXPLAIN THE REASON FOR YOUR RETURN. AFTER WE CONFIRM YOUR RETURN REQUEST, YOU MAY RETURN YOUR ORDER AT YOUR EXPENSE USING THE SHIPPING METHOD OF YOUR CHOICE. WE STRONGLY RECOMMEND USING A TRACKABLE AND INSURED SERVICE, AS LEPRI STORE IS NOT RESPONSIBLE FOR ITEMS LOST IN TRANSIT. PLEASE MAIL YOUR RETURN MERCHANDISE TO THE ADDRESS BELOW:

LUCAS LEPRI BRAZILIAN JIU JITSU
ATT: STORE – RETURN: [YOUR ORDER NUMBER]
1636 SARDIS RD NORTH SUITE A-170
CHARLOTTE, NC 28270

ONCE YOUR RETURN IS RECEIVED, INSPECTED, AND APPROVED AS SALEABLE, YOUR REFUND WILL BE PROCESSED. PLEASE ALLOW 7-14 BUSINESS DAYS FROM THE TIME YOU MAIL YOUR ORDER FOR YOUR RETURN OR EXCHANGE TO BE PROCESSED. WE WILL NOTIFY YOU VIA EMAIL ONCE YOUR RETURN HAS BEEN PROCESSED.

Exchanges

IF YOU WOULD LIKE TO MAKE AN EXCHANGE RATHER THAN A RETURN, PLEASE PLACE A NEW ORDER FOR THE ITEM YOU WANT BEFORE INITIATING THE RETURN OF YOUR ORIGINAL PURCHASE. THIS WILL ENSURE THAT YOUR DESIRED REPLACEMENT IS AVAILABLE AND ON ITS WAY TO YOU. FOLLOWING YOUR REPLACEMENT PURCHASE, PLEASE INITIATE THE RETURN PROCESS AS DESCRIBED ABOVE; AFTER RECEIVING AND INSPECTING THE RETURNED ITEM, WE WILL ISSUE A REFUND AND NOTIFY YOU VIA EMAIL. PLEASE NOTE THAT ORIGINAL SHIPPING CHARGES ARE NON-REFUNDABLE. PLEASE FEEL FREE TO CONTACT US WITH QUESTIONS AT ANY TIME DURING THIS PROCESS.

PLEASE CONTACT [email protected] TO BEGIN A RETURN OR EXCHANGE.